Product Reviews

Adobe Acrobat XI Pro

Experience the full power of Acrobat Dynamic PDF
Average Customer Rating:
3.337 / 5
3.3
 / 
5
Open Ratings Snapshot
Ratings Breakdown (489 Reviews)
5 stars
(152)
4 stars
(105)
3 stars
(84)
2 stars
(52)
1 star
(96)
211(341(62%)Reviews)
Customer Reviews for Acrobat XI Pro
<<prev 1 ... 18 19 20 21 22 ... 25 next>>
Review 381 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(489 Reviews)
PRO
Posted:09-October-2013
Features 
4 / 5
4 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
I am very happy with the simplicity of converting PDFs and editing PDF files.
Pros: Converting PDFs back to original formatsSigning documentsEditing toolsDocument security
Primary Use :Editing PDF files
Skill level:Advanced
0points
Review 382 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(489 Reviews)
Crashes constantly
Posted:09-October-2013
Clearly Adobe is spoofing the reviews here. This thing is a hot mess, constantly crashing every time it's opened. Everyone I know has trouble with it and a simple Google search proves that this thing is in serious need of debugging.
Response from AdobeRebecca S.The Acrobat Marketing Team10-October-2013
Hello Ryan,

I'm sorry to hear that your software is misbehaving! I'd be happy to help you get to the bottom of this; many people use Acrobat every day without experiencing the crashes you're reporting, so let's try to get you up and running, too. Please feel free to reach out and contact me directly; you can reach me at rebecca [at] adobe [dot] com.

(Also, for what it's worth: I can assure you that we do not, in fact, "spoof" the reviews here - we take the good, the bad, and the ugly!)
+1point
(1out of1found this helpful)
Review 383 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(489 Reviews)
Problems, Problems, Problems
Posted:08-October-2013
Features 
3 / 5
3 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
2 / 5
2 / 5
Color accuracy since Adobe Acrobat 9 has been a HUGE problem and XI didn't fix it.
Reds look muddy, everything else looks dirty and none of the fixes work.
To Email a PDF you used to be able to click a hot button and an email box with the PDF included was created plus the name of the file was loaded as the subject line.
Not so anymore, now it's... click a tab, wait, click a radio button, click a button, just to get a PDF into an email.
PDF converting from WORD is sketchy and frequently kills my programs.
These are HUGE steps backwards in everyday sharing functionality that PDF's used to be very convenient for.
I do enjoy some of the new tools enabling editing content and placement of content boxes.
Pros are not worth the cons. I'm going back to a previous version.
Pros: Converting PDFs back to original formatsEditing tools
Primary Use :Creating PDF files
Skill level:Intermediate
0points
Review 384 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(489 Reviews)
Converting PDF files to Word
Posted:02-October-2013
Features 
2 / 5
2 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
I found this feature nearly useless. Quotation marks were converted to weird characters I've never seen before. If this was fixed feature would probably be great.
Response from AdobeRebecca S.The Acrobat Marketing Team04-October-2013
Hi James,

Yikes! I'm sorry to hear the conversion turned out badly. Sometimes this can be due to a setting, other times it's the scan quality of a file, and other times it's just the weather. I'd be happy to help you troubleshoot if you'd like to try again; feel free to get in touch with me directly at rebecca (at) adobe (dot) com. Hope we can help, and thanks for your review!
Pros: Editing tools
Skill level:Intermediate
0points
Review 385 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(489 Reviews)
Disappointed
Posted:28-August-2013
Features 
1 / 5
1 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
1 / 5
1 / 5
Have been satisfied previously when using Adobe Acrobat on PC but switched to a Mac Pro and found out that I am unable to scan documents. Tried multiple scanners but no luck. Have switched to another .pdf software and having good luck. Adobe blames Mac and/or Hp or Epson. They blame Adobe. Not sure who is to blame but when another .pdf software works and Adobe doesn't the culprit is pretty evident.
Also if I use Adobe to just edit a file the speed is terribly slow.
Pros: Editing tools
Primary Use :Creating PDF files
Skill level:Intermediate
+2points
(2out of2found this helpful)
Review 386 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(489 Reviews)
good program
Posted:11-July-2013
I have had many versions of Acrobat, for the most part each one has gotten better. This one is the best. Once you get used to the layout and where things are that is. Still learning what it can do for me.
Pros: Commenting and review toolsEditing toolsConverting PDFs back to original formatsSigning documents
Primary Use :Creating PDF files
Skill level:Intermediate
+1point
(2out of3found this helpful)
Review 387 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(489 Reviews)
Good not Great
Posted:10-July-2013
Features 
3 / 5
3 / 5
Ease of Use 
3 / 5
3 / 5
Speed and Performance 
3 / 5
3 / 5
Overall it's a good product, best way to combine different files into a single PDF.
These features are still lacking.
Cannot save PDFs to Multipage TIFF files (Only single-page TIFF files). Had to resort to a third party application to split PDFs to multipage TIFF files.
Cannot save E-mail attachments in-line with E-mail when converting e-mail to PDF.
Primary Use :Creating PDF files
Skill level:Advanced
+10points
(11out of12found this helpful)
Review 388 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(489 Reviews)
Acrobat Pro XI
Posted:10-July-2013
Features 
1 / 5
1 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
I love XI, it seems to work faster, but since it's not bundled with LiveCycle, the value has dropped but the price has not. I will not be upgrading anymore or buying the next new version. Forms Central is a pay as you go and does not do the same job as well.
Are you a student or educator?StudentEducator
Pros: Converting PDFs back to original formatsCreating Actions with Action WizardSigning documentsDocument security
Primary Use :Creating PDF files
Skill level:Intermediate
+8points
(9out of10found this helpful)
Review 389 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(489 Reviews)
Good, but...
Posted:01-July-2013
Features 
3 / 5
3 / 5
Ease of Use 
3 / 5
3 / 5
Speed and Performance 
2 / 5
2 / 5
It crashes every few months and I need to reload the software. Kind of difficult to get use to rearranging of tabs and how you go about doing things with this program.
Response from AdobeStacy SisonSupport23-August-2013
Hi there - are you receiving a specific error message prior to it crashing? Also there are some excellent tutorials on acrobat.com. Looking forward to hearing back from you!
Pros: Editing tools
Primary Use :Reviewing and commenting on files
Skill level:Intermediate
+3points
(3out of3found this helpful)
Review 390 for Acrobat XI Pro
Overall satisfaction 
5 / 5
5 / 5
(489 Reviews)
Chronic archivists must have
Posted:12-June-2013
This long term Adobe Acrobat Pro user and chronic archivist uses Acrobat to permanently record all emails and their attachments from four different email accounts, useful web pages, and all the important professional, tax, financial, billing records to name a few.
I've never been disappointed. Creating multimedia training pdfs prepared with Adobe Acrobat Pro has enabled coworkers to function independently and to be prepared to carry on knowledgeably in the event of changes of staffing through retirement, transfer, or loss. Just yesterday, had to refer back to an obscure pdf from 2006 to document noncompliance with a required procedure. It prevented the unnecessary expenditure of manhours investigating an incident which would have further impacted our customers, the NYCT Subway ridership, by delaying train service while troubleshooting. Time and again, Acrobat has been the tool to manage the paperwork shuffle, finding it unnecessary to "lose" documents on scads of clipboards with half a ream of paper on each, or on corridors of bulletin boards. Acrobat - the document where you want it, when you want it.
Pros: Converting PDFs back to original formatsPDF PortfoliosEditing tools
Primary Use :Creating PDF files
Skill level:Intermediate
+13points
(15out of17found this helpful)
Review 391 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(489 Reviews)
Very useful
Posted:05-June-2013
Features 
4 / 5
4 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
Editing and comment tools a little clunky and time consuming but perhaps I haven't learned tricks yet - in any case overall very useful & easy to use - use it constantly along with Fujitsu scansnap scanner.
Pros: Commenting and review toolsConverting PDFs back to original formatsDocument securitySigning documents
Primary Use :Creating PDF files
Skill level:Intermediate
+2points
(3out of4found this helpful)
Review 392 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(489 Reviews)
Converting pdf to Excel doesn’t work
Posted:04-June-2013
Features 
1 / 5
1 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
1 / 5
1 / 5
Just wasted $200 for the upgrade. My main reason to upgrade was to be able to convert pdf (scan) to Excel and it did not work. Data from different columns were all over the spreadsheet – completely unusable.
Primary Use :Getting content out of PDFs
Skill level:Intermediate
+17points
(19out of21found this helpful)
Review 393 for Acrobat XI Pro
Overall satisfaction 
2 / 5
2 / 5
(489 Reviews)
Not for keyboard users
Posted:04-June-2013
Features 
4 / 5
4 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
4 / 5
4 / 5
I started with Acrobat Professional 9. I am personally not happy with the new user interface in XI. It penalizes those who want to use the keyboard, and it starts the moment you open the program. I have Windows 8 Pro configured to show underlines for access keys (Alt+F, for example). Acrobat Pro XI prevents that discoverability feature from being shown. You can still press Alt+F to open the File menu, but you have to know the key to press.
Once you use the program, you can see why Acrobat XI downplays the menus: They've been depopulated. There's nothing much to speak of left in them. Instead of quickly and accurately pressing the same key sequence to process a document, you have to go to your pointing device and aim and click. If the tool you want isn't visible, you have to click on the tool set, then expand the section you want, and then click on the tool you want. So to embed an index in your document, you can't type your way through the menus to do so; instead, you have to aim at and click on the Tools icon, then expand the Document Processing group, then click on Manage Embedded Index.
They haven't neutered the dialog boxes, at least; there, you can still press Space to embed the index and Alt+O when it's done to close the dialog. Let's hope they don't entirely ignore Microsoft's user-interface guidelines and futz with the way dialogs work as well.
All well-written Windows programs allow users to use a keyboard to do everything, if that's their choice, even navigate and click on elements in a Web page or play Solitaire. (I've done it, but for those programs, at least, I don't really recommend it, any more than I'd recommend using an on-screen keyboard to point and click to type out a letter or manuscript.) Acrobat XI Professional requires you to use a pointing device, even in those situations where using a keyboard is demonstrably more efficient and accurate.
Lots of ways to customize the program -- again, as long as you're willing to use the mouse. Word and WordPerfect allow you to change your menus, but Acrobat has pruned them into uselessness and offers no discoverable way to modify them.
I'm planning on installing Acrobat Professional 9 in a virtual machine and using that from now on. And I will read reviews of the next version much more carefully next time.
If you eschew the keyboard and use your mouse for everything, you'll be happy with Acrobat Professional XI. If you tend to push your mouse pointer out of the way and memorize steps through menus to get things done, see whether you can get a copy of 9 somewhere. Or use a competing program to create and manipulate your PDFs and just use Acrobat to unlock commenting and form-filling features (that is, to enable usage rights) in Reader. (In Acrobat 9 Pro, it's Alt+A, N; in Acrobat XI Pro, that's Alt+F, H, D, M -- but at least it's one thing that's still available through the menus.)
Primary Use :Creating PDF files
Skill level:Intermediate
+10points
(11out of12found this helpful)
Review 394 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(489 Reviews)
Exasperating
Posted:21-April-2013
Features 
3 / 5
3 / 5
Ease of Use 
3 / 5
3 / 5
Speed and Performance 
3 / 5
3 / 5
After several months of getting used to where everything moved to, I'm finally used to ver. XI. I was previously on ver. VIII, so it was quite a shock when I saw the new look.
I now know where most features live, but I am constantly plagued by two things: 1) everytime I open a file, the software wants to read it or prepare it for something, I don't know what. 2) It regularly crashes two or more times a day.
It happens on my laptop as well as my desktop. I only upgraded because some of the newer software programs could not open some of my older PDFs. If someone could help me with my two problems, I would be most appreciative.
Pros: Editing tools
Primary Use :Getting content out of PDFs
Skill level:Intermediate
+19points
(21out of23found this helpful)
Review 395 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(489 Reviews)
Text Editing is Awful
Posted:02-April-2013
Features 
1 / 5
1 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
3 / 5
3 / 5
I don't know what Adobe was thinking, but editing text is awful in this so-called "upgrade." As others have noted, it is slow and clunky, now, and it's impossible to change the default font. The "blue box" is hard to manipulate, and typos frequently occur because of the slowness of the text edit feature and the way the blue box conceals text. What a disastrous step backward.
Primary Use :Editing PDF files
Skill level:Advanced
+45points
(47out of49found this helpful)
Review 396 for Acrobat XI Pro
Overall satisfaction 
2 / 5
2 / 5
(489 Reviews)
Unhappy with upgrade
Posted:15-March-2013
Features 
1 / 5
1 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
1 / 5
1 / 5
I was a reasonably satisfied Acrobat customer, having used it since Acrobat 5. I thought X was a worthwhile upgrade. But I have been greatly disappointed by XI. I have removed and reinstalled it once and repaired it twice but the problems continue. It works much slower than X, it periodically crashes and I lose hours of forms design work, and its integration with Outlook feels very labored. Furthermore, I find the change in the way you can edit previously designed forms (especially content - text & images) to be much less intuitive. In X and earlier versions, it was simple. If you try to edit, it sends you to LiveCycle Designer but in that software you can only edit fields. So you have to save back to a simple pdf and lose the fields then edit the content and then you have to recreate all of the fields. Nonsense! If there is a better way, my IT tech and I haven't found it in manuals or on forums, so it isn't very intuitive at all. I tried to get rid of it and revert to X, but now X is pushing the LiveCycle Designer edit process so I appear to be stuck.
Primary Use :Creating PDF forms
Skill level:Intermediate
+48points
(48out of48found this helpful)
Review 397 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(489 Reviews)
"Paste in place" feature missing in XI version
Posted:12-March-2013
Features 
4 / 5
4 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
When you paste objects they are not positioned as they were in previous versions (like it is implemented in AI - paste in place - CTRL+SHIFT+V)
Please implement it.
Are you a student or educator?Student
Pros: Editing tools
Primary Use :Editing PDF files
Skill level:Intermediate
+13points
(14out of15found this helpful)
Review 398 for Acrobat XI Pro
Overall satisfaction 
5 / 5
5 / 5
(489 Reviews)
Satisfied Adobe Member
Posted:07-March-2013
Features 
5 / 5
5 / 5
Ease of Use 
5 / 5
5 / 5
Speed and Performance 
5 / 5
5 / 5
The Acrobat XI Pro exceeded my expectations. It is fast and very easy to use. It opens faster than the Acrobat Reader.
Well done!
Pros: Editing toolsDocument securityPDF PortfoliosCreating Actions with Action Wizard
Primary Use :Creating PDF files
Skill level:Intermediate
+1point
(9out of17found this helpful)
Review 399 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(489 Reviews)
Rating for Acrobat XI Pro
Posted:06-March-2013
Features 
1 / 5
1 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
2 / 5
2 / 5
Acrobat XI Pro is not as user friendly or intuitive as my previous version Acrobat 8 Pro. For example, with 8 Pro I was easily able to find tht the menu that enabled me to highlight text, copy it and paste the text to another document such as Word or an email
Pros: Editing toolsConverting PDFs back to original formats
Primary Use :Creating PDF files
Skill level:Intermediate
+22points
(22out of22found this helpful)
Review 400 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(489 Reviews)
everything great except install instructions
Posted:06-March-2013
Features 
4 / 5
4 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
Everything works well. It opens a little slower than 9, but that seems to be the way new sofware comes. I have Windows XP, and Adobe works great with my Corel WordPerfect and Microsoft word, and my ScanSnap (Fujitsu) scanner.
The only downside was the install. The directions on screen said it would delete/remove my old Adobe while it was loading the new Adobe. That was wrong. My install kept failing to complete. I finally got someone at Adobe, wait time not too bad, and I could understand them, who said to remove old Adobe before installing new. That worked, but was nerve racking. I didn't know if I would lose the old Adobe and not be able to install new version.. But it worked OK.
All the bells and whistles and appearance were the same, pretty much, so it was comfortable and easy to use after install.
Pros: Editing tools
Primary Use :Creating PDF files
Skill level:Beginner
+4points
(5out of6found this helpful)
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