Product Reviews

Adobe Acrobat XI Pro

Experience the full power of Acrobat Dynamic PDF
Average Customer Rating:
3.327 / 5
3.3
 / 
5
Open Ratings Snapshot
Ratings Breakdown (501 Reviews)
5 stars
(153)
4 stars
(110)
3 stars
(85)
2 stars
(54)
1 star
(99)
219(353(62%)Reviews)
Customer Reviews for Acrobat XI Pro
<<prev 1 ... 18 19 20 21 22 ... 26 next>>
Review 381 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(501 Reviews)
upgraded
Posted:09-December-2013
Features 
3 / 5
3 / 5
Ease of Installation 
3 / 5
3 / 5
Ease of Use 
2 / 5
2 / 5
Speed and Performance 
2 / 5
2 / 5
so far I like the prior version of acrobat pro more than the upgrade. I'm not a power user so I don't take advantage of all of the features. I was completely satisfied and familiar with the prior version I had. If I had not had a total crash of my old computer I would not have upgraded
Response from AdobeRebecca S.The Acrobat Marketing Team13-December-2013
Hi Michael,

Thanks for the review; I'm sorry to hear that you're having a tough time adjusting to Acrobat XI. Once you get a bit more familiar, you'll likely find many of the features you know and love from previous versions; one thing you can try is to create a custom toolset (basically, arrange the workspace the way you like) so the features you like best will be readily available to you. Here's a link to a tutorial on the Acrobat User Community that can help get you started:

http://acrobatusers.com/tutorials/h...

AcrobatUsers.com is a great resource for learning about Acrobat XI, so if you're having trouble getting started, I recommend taking a look through all the articles there or posting specific questions to the forum. Best of luck!

Kind regards,
Rebecca
Job Function:Business Professional
Industry:Commercial Business
Upgrade:Yes
0points
Review 382 for Acrobat XI Pro
Overall satisfaction 
5 / 5
5 / 5
(501 Reviews)
Good tool for reviewing academic submissions
Posted:08-December-2013
Features 
5 / 5
5 / 5
Ease of Installation 
4 / 5
4 / 5
Ease of Use 
3 / 5
3 / 5
Speed and Performance 
4 / 5
4 / 5
I am using Adobe Acrobat XI Pro to review conference and journal submissions. It's a very convenient tool which satisfies my expectations.
I would recommend this to a friend
Job Function:Student or Educator
Organization Size:1000+
Industry:Education
Upgrade:No
0points
Review 383 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(501 Reviews)
Option to print missing
Posted:06-December-2013
Option to print is missing now when I updated to XI Pro. There is no place to tell you how to get it!
I would recommend this to a friend
Response from AdobeRebecca S.The Acrobat Marketing Team13-December-2013
Hi there,

There are a few ways to print a document from Acrobat XI; if you don't see a printer icon in your Quick Tools toolbar at the top of the window, you can go to the File menu and choose Print. You can also hit Command + P (on a Mac) or Control + P (on Windows).

That said, the printer icon usually does live in the top toolbar; if you don't see it there, you can check out this tutorial to learn how to add things to that toolbar:
http://acrobatusers.com/tutorials/h...

Hope this helps!

Best regards,
Rebecca
Job Function:Student or Educator
Upgrade:Yes
0points
Review 384 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(501 Reviews)
Mr. Ahmet Dereci
Posted:06-December-2013
Features 
4 / 5
4 / 5
Ease of Installation 
5 / 5
5 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
5 / 5
5 / 5
When opening a document, document initial view settings always overwrite the initial view setting of program preferences, there can be setting that enables users to toggle between enabling and disabling overwriting initial view setting of program preferences.
Another thing that tabbed browsing is not available in acrobat like other adobe applications Photoshop, In Design etc.
I would recommend this to a friend
Job Function:Business Professional
Organization Size:100-499
Industry:Commercial Business
Upgrade:Yes
0points
Review 385 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(501 Reviews)
Disapointment
Posted:05-December-2013
Features 
4 / 5
4 / 5
Ease of Installation 
4 / 5
4 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
I have been unable for the last several minutes to register my newly downloaded product. I used the review version and am completely satisfied with the product. I keep getting a message that you will send me a new password but so far no results. Please send me a new password at the above address so I can register my product!
I would recommend this to a friend
Job Function:Other
Organization Size:1-9
Industry:Non Profit
Upgrade:No
0points
Review 386 for Acrobat XI Pro
Overall satisfaction 
2 / 5
2 / 5
(501 Reviews)
Unsatisfied
Posted:04-December-2013
Features 
5 / 5
5 / 5
Ease of Installation 
4 / 5
4 / 5
Ease of Use 
3 / 5
3 / 5
Speed and Performance 
1 / 5
1 / 5
Adobe Acrobat XI for Mac OS X 10.9 is not optimized for the Mac Retina Display - the interface is very grainy. In addition, the entire program itself functions very sluggishly.
No, I would not recommend this to a friend.
Job Function:Student or Educator
Organization Size:1000+
Industry:Education
Upgrade:No
0points
Review 387 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(501 Reviews)
Needs Keyboard Shortcuts Badly
Posted:04-December-2013
Features 
4 / 5
4 / 5
Ease of Installation 
5 / 5
5 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
4 / 5
4 / 5
I cannot use Acrobat XI Pro with efficient keyboard shortcuts due to the new Tools pane which really is a pain! It's not a "streamlined, simplified user interface". For example, if I want to split a document using the keyboard & not the mouse, I must press Shift+F8, then the Left Arrow 3x, then Enter, then F6 2 times, then Tab, then Enter, then Tab 7x, then Enter!!! I dare anyone to come up with something more cumbersome! This just makes my job so much more difficult.
Please Adobe, surely you can find a way to come up with decent keyboard shortcuts for accessing the tools. If these were user customizable that would be even better.
Also, the SDK documentation is very user unfriendly. If you want to write code to do anything, it's almost impossible unless you can find someone else who has an example online. Trying to code from the SDK documentation itself is nearly impossible.
On the plus side, the OCR capabilities of Acrobat XI Pro are very good.
I would recommend this to a friend
Job Function:Business Professional
Organization Size:1000+
Industry:Non Profit
Upgrade:Yes
0points
Review 388 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(501 Reviews)
Illegible After Upgrade
Posted:04-December-2013
After upgrade, electronic employee reports displayed in ADP are now illegible. Awful!
No, I would not recommend this to a friend.
Job Function:Business Professional
Upgrade:Yes
0points
Review 389 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(501 Reviews)
Mark up tools hard to use
Posted:03-December-2013
Features 
1 / 5
1 / 5
Ease of Installation 
5 / 5
5 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
1 / 5
1 / 5
Negative Stars. Sent two "Live chats" to Adobe asking specific questions about the use of Text Boxes and had they fixed the problem from Adobe Acrobat 8. Both responders assured me the text could be manipulated. WRONG
No, I would not recommend this to a friend.
Response from AdobeRebecca S.The Acrobat Marketing Team06-December-2013
Hi there,

I'm sorry to hear that you're having trouble using Acrobat XI. I'm not sure what problem you're referring to with Acrobat 8, but I'd be happy to help you figure out how to use Acrobat XI.

If you're trying to add or edit text in a PDF file, you'll want to use the Tools pane; there you'll find the "Edit text and images" tool, which will let you make changes to a PDF file's content, and the "Add text" tool, which will let you add a new text box. If you're unable to edit content, it may be that the document's original author added security that prevented that document from being edited or appended.

If you're just trying to review a document by adding comments, you can do that with the various tools in the "Comment" pane; you can add text comments or sticky notes, or just mark up the text with strike-through, highlight, underline, etc.

If you need any help getting to know Acrobat XI, I recommend looking at the tutorials on the Acrobat User Community at acrobatusers.com - they're very helpful, and our community experts are very active in the forums. If you have specific questions, you can post them there and expect an answer shortly.

Please let me know if there's anything else we can do to help!

Best regards,
Rebecca
Job Function:Business Professional
Organization Size:1-9
Industry:Commercial Business
Upgrade:Yes
-1point
(0out of1found this helpful)
Review 390 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(501 Reviews)
check first
Posted:03-December-2013
Check first - don't assume it will work just because it came into your e-mail box and you are constantly getting a notice to upgrade.
It does not work with windows Vista - what a waste of time not to mention the money.
No, I would not recommend this to a friend.
Job Function:Business Professional
Organization Size:1-9
Industry:Commercial Business
0points
Review 391 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(501 Reviews)
NOT EVERYTHING YOU NEED.
Posted:24-November-2013
Features 
3 / 5
3 / 5
Ease of Installation 
5 / 5
5 / 5
Ease of Use 
3 / 5
3 / 5
Speed and Performance 
5 / 5
5 / 5
I bought Acrobat XI Pro (over regular) because I figured the extra $$ would help me to do EVERYTHING I needed.
One of my first tasks was to edit a form that I use that was poorly designed. I opened form, then went to insert some field calculations and got told that to do that I needed to use LiveCycle. (Live Cycle isn't included in this package). The software then suggested that I try ES4.
Long story short, I can't do one tenth of what I wanted to do with Acrobat XI Pro. I payed a LOT of money for this software, and it feels like a pointless purchase right now.
Be sure, before you buy this, that the features you are looking for are included.
No, I would not recommend this to a friend.
Response from AdobeRebecca S. The Acrobat Marketing Team26-November-2013
Hi there,

I'm very sorry to hear that you were surprised by the capabilities of Acrobat XI Pro; we made every effort to communicate with customers about the removal of LiveCycle from this version of the product, but I apologize that it wasn't made entirely clear to you what Acrobat XI's included form-related features are. We usually recommend taking advantage of the 30-day free trial to be certain of Acrobat's features before purchasing, as that's the best way to be sure the software will do what you expect.

All that being said, you should know that if you upgraded from a previous version of Acrobat Pro, you're entitled to a free license of LiveCycle Designer with that upgrade. You seem to have indicated that you did upgrade (when you ticked "yes" for Upgrade in your review); if that's the case, you might want to look into downloading LiveCycle Designer. You can find more details about eligibility and instructions for download here:
http://helpx.adobe.com/x-productkb/...

I hope this helps! Please let us know if there's anything more we can do for you.

Best regards,
Rebecca
Job Function:Student or Educator
Organization Size:1000+
Industry:Education
Upgrade:Yes
0points
Review 392 for Acrobat XI Pro
Overall satisfaction 
5 / 5
5 / 5
(501 Reviews)
Acrobat XI Pro
Posted:16-October-2013
Features 
5 / 5
5 / 5
Ease of Use 
5 / 5
5 / 5
Speed and Performance 
5 / 5
5 / 5
I really enjoy using the software Acrobat XI Pro. I like being able to quickly generate a PDF with one click. Time is cut for scanning the documents, going to the server file to download the PDF files, attaching and submitting the documents. I can easily make a PDF of whatever is on my screen and quickly file it away. I like being able to convert my word files to PDFs, as well as, merge files together. I send a large amount of PDF files to my coworkers as attachments for upload to various organizations. When I convert my documents from a PDF to a word file, all the characters are translated without any weird characters appearing. As a student, I also use Acrobat XI Pro to submit my homework to my instructor, I don’t have to use paper, a printer, ink nor a fax machine. Acrobat Xl Pro is awesome!
Are you a student or educator?Student
Pros: Commenting and review toolsEditing toolsConverting PDFs back to original formatsPDF Portfolios
Primary Use :Creating PDF files
Skill level:Intermediate
+4points
(4out of4found this helpful)
Review 393 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(501 Reviews)
PRO
Posted:09-October-2013
Features 
4 / 5
4 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
I am very happy with the simplicity of converting PDFs and editing PDF files.
Pros: Converting PDFs back to original formatsSigning documentsEditing toolsDocument security
Primary Use :Editing PDF files
Skill level:Advanced
0points
Review 394 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(501 Reviews)
Crashes constantly
Posted:09-October-2013
Clearly Adobe is spoofing the reviews here. This thing is a hot mess, constantly crashing every time it's opened. Everyone I know has trouble with it and a simple Google search proves that this thing is in serious need of debugging.
Response from AdobeRebecca S.The Acrobat Marketing Team10-October-2013
Hello Ryan,

I'm sorry to hear that your software is misbehaving! I'd be happy to help you get to the bottom of this; many people use Acrobat every day without experiencing the crashes you're reporting, so let's try to get you up and running, too. Please feel free to reach out and contact me directly; you can reach me at rebecca [at] adobe [dot] com.

(Also, for what it's worth: I can assure you that we do not, in fact, "spoof" the reviews here - we take the good, the bad, and the ugly!)
+1point
(1out of1found this helpful)
Review 395 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(501 Reviews)
Problems, Problems, Problems
Posted:08-October-2013
Features 
3 / 5
3 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
2 / 5
2 / 5
Color accuracy since Adobe Acrobat 9 has been a HUGE problem and XI didn't fix it.
Reds look muddy, everything else looks dirty and none of the fixes work.
To Email a PDF you used to be able to click a hot button and an email box with the PDF included was created plus the name of the file was loaded as the subject line.
Not so anymore, now it's... click a tab, wait, click a radio button, click a button, just to get a PDF into an email.
PDF converting from WORD is sketchy and frequently kills my programs.
These are HUGE steps backwards in everyday sharing functionality that PDF's used to be very convenient for.
I do enjoy some of the new tools enabling editing content and placement of content boxes.
Pros are not worth the cons. I'm going back to a previous version.
Pros: Converting PDFs back to original formatsEditing tools
Primary Use :Creating PDF files
Skill level:Intermediate
0points
Review 396 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(501 Reviews)
Converting PDF files to Word
Posted:02-October-2013
Features 
2 / 5
2 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
I found this feature nearly useless. Quotation marks were converted to weird characters I've never seen before. If this was fixed feature would probably be great.
Response from AdobeRebecca S.The Acrobat Marketing Team04-October-2013
Hi James,

Yikes! I'm sorry to hear the conversion turned out badly. Sometimes this can be due to a setting, other times it's the scan quality of a file, and other times it's just the weather. I'd be happy to help you troubleshoot if you'd like to try again; feel free to get in touch with me directly at rebecca (at) adobe (dot) com. Hope we can help, and thanks for your review!
Pros: Editing tools
Skill level:Intermediate
0points
Review 397 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(501 Reviews)
Disappointed
Posted:28-August-2013
Features 
1 / 5
1 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
1 / 5
1 / 5
Have been satisfied previously when using Adobe Acrobat on PC but switched to a Mac Pro and found out that I am unable to scan documents. Tried multiple scanners but no luck. Have switched to another .pdf software and having good luck. Adobe blames Mac and/or Hp or Epson. They blame Adobe. Not sure who is to blame but when another .pdf software works and Adobe doesn't the culprit is pretty evident.
Also if I use Adobe to just edit a file the speed is terribly slow.
Pros: Editing tools
Primary Use :Creating PDF files
Skill level:Intermediate
+2points
(2out of2found this helpful)
Review 398 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(501 Reviews)
good program
Posted:11-July-2013
I have had many versions of Acrobat, for the most part each one has gotten better. This one is the best. Once you get used to the layout and where things are that is. Still learning what it can do for me.
Pros: Commenting and review toolsEditing toolsConverting PDFs back to original formatsSigning documents
Primary Use :Creating PDF files
Skill level:Intermediate
+1point
(2out of3found this helpful)
Review 399 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(501 Reviews)
Good not Great
Posted:10-July-2013
Features 
3 / 5
3 / 5
Ease of Use 
3 / 5
3 / 5
Speed and Performance 
3 / 5
3 / 5
Overall it's a good product, best way to combine different files into a single PDF.
These features are still lacking.
Cannot save PDFs to Multipage TIFF files (Only single-page TIFF files). Had to resort to a third party application to split PDFs to multipage TIFF files.
Cannot save E-mail attachments in-line with E-mail when converting e-mail to PDF.
Primary Use :Creating PDF files
Skill level:Advanced
+10points
(11out of12found this helpful)
Review 400 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(501 Reviews)
Acrobat Pro XI
Posted:10-July-2013
Features 
1 / 5
1 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
I love XI, it seems to work faster, but since it's not bundled with LiveCycle, the value has dropped but the price has not. I will not be upgrading anymore or buying the next new version. Forms Central is a pay as you go and does not do the same job as well.
Are you a student or educator?StudentEducator
Pros: Converting PDFs back to original formatsCreating Actions with Action WizardSigning documentsDocument security
Primary Use :Creating PDF files
Skill level:Intermediate
+8points
(9out of10found this helpful)
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