Product Reviews

Adobe Acrobat XI Pro

Experience the full power of Acrobat Dynamic PDF
Average Customer Rating:
3.354 / 5
3.4
 / 
5
Open Ratings Snapshot
Ratings Breakdown (478 Reviews)
5 stars
(151)
4 stars
(103)
3 stars
(82)
2 stars
(48)
1 star
(94)
208(331(63%)Reviews)
Customer Reviews for Acrobat XI Pro
<<prev 1 ... 18 19 20 21 22 ... 24 next>>
Review 381 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(478 Reviews)
Converting pdf to Excel doesn’t work
Posted:04-June-2013
Features 
1 / 5
1 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
1 / 5
1 / 5
Just wasted $200 for the upgrade. My main reason to upgrade was to be able to convert pdf (scan) to Excel and it did not work. Data from different columns were all over the spreadsheet – completely unusable.
Primary Use :Getting content out of PDFs
Skill level:Intermediate
+17points
(19out of21found this helpful)
Review 382 for Acrobat XI Pro
Overall satisfaction 
2 / 5
2 / 5
(478 Reviews)
Not for keyboard users
Posted:04-June-2013
Features 
4 / 5
4 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
4 / 5
4 / 5
I started with Acrobat Professional 9. I am personally not happy with the new user interface in XI. It penalizes those who want to use the keyboard, and it starts the moment you open the program. I have Windows 8 Pro configured to show underlines for access keys (Alt+F, for example). Acrobat Pro XI prevents that discoverability feature from being shown. You can still press Alt+F to open the File menu, but you have to know the key to press.
Once you use the program, you can see why Acrobat XI downplays the menus: They've been depopulated. There's nothing much to speak of left in them. Instead of quickly and accurately pressing the same key sequence to process a document, you have to go to your pointing device and aim and click. If the tool you want isn't visible, you have to click on the tool set, then expand the section you want, and then click on the tool you want. So to embed an index in your document, you can't type your way through the menus to do so; instead, you have to aim at and click on the Tools icon, then expand the Document Processing group, then click on Manage Embedded Index.
They haven't neutered the dialog boxes, at least; there, you can still press Space to embed the index and Alt+O when it's done to close the dialog. Let's hope they don't entirely ignore Microsoft's user-interface guidelines and futz with the way dialogs work as well.
All well-written Windows programs allow users to use a keyboard to do everything, if that's their choice, even navigate and click on elements in a Web page or play Solitaire. (I've done it, but for those programs, at least, I don't really recommend it, any more than I'd recommend using an on-screen keyboard to point and click to type out a letter or manuscript.) Acrobat XI Professional requires you to use a pointing device, even in those situations where using a keyboard is demonstrably more efficient and accurate.
Lots of ways to customize the program -- again, as long as you're willing to use the mouse. Word and WordPerfect allow you to change your menus, but Acrobat has pruned them into uselessness and offers no discoverable way to modify them.
I'm planning on installing Acrobat Professional 9 in a virtual machine and using that from now on. And I will read reviews of the next version much more carefully next time.
If you eschew the keyboard and use your mouse for everything, you'll be happy with Acrobat Professional XI. If you tend to push your mouse pointer out of the way and memorize steps through menus to get things done, see whether you can get a copy of 9 somewhere. Or use a competing program to create and manipulate your PDFs and just use Acrobat to unlock commenting and form-filling features (that is, to enable usage rights) in Reader. (In Acrobat 9 Pro, it's Alt+A, N; in Acrobat XI Pro, that's Alt+F, H, D, M -- but at least it's one thing that's still available through the menus.)
Primary Use :Creating PDF files
Skill level:Intermediate
+10points
(11out of12found this helpful)
Review 383 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(478 Reviews)
Exasperating
Posted:21-April-2013
Features 
3 / 5
3 / 5
Ease of Use 
3 / 5
3 / 5
Speed and Performance 
3 / 5
3 / 5
After several months of getting used to where everything moved to, I'm finally used to ver. XI. I was previously on ver. VIII, so it was quite a shock when I saw the new look.
I now know where most features live, but I am constantly plagued by two things: 1) everytime I open a file, the software wants to read it or prepare it for something, I don't know what. 2) It regularly crashes two or more times a day.
It happens on my laptop as well as my desktop. I only upgraded because some of the newer software programs could not open some of my older PDFs. If someone could help me with my two problems, I would be most appreciative.
Pros: Editing tools
Primary Use :Getting content out of PDFs
Skill level:Intermediate
+19points
(21out of23found this helpful)
Review 384 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(478 Reviews)
Text Editing is Awful
Posted:02-April-2013
Features 
1 / 5
1 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
3 / 5
3 / 5
I don't know what Adobe was thinking, but editing text is awful in this so-called "upgrade." As others have noted, it is slow and clunky, now, and it's impossible to change the default font. The "blue box" is hard to manipulate, and typos frequently occur because of the slowness of the text edit feature and the way the blue box conceals text. What a disastrous step backward.
Primary Use :Editing PDF files
Skill level:Advanced
+45points
(47out of49found this helpful)
Review 385 for Acrobat XI Pro
Overall satisfaction 
2 / 5
2 / 5
(478 Reviews)
Unhappy with upgrade
Posted:15-March-2013
Features 
1 / 5
1 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
1 / 5
1 / 5
I was a reasonably satisfied Acrobat customer, having used it since Acrobat 5. I thought X was a worthwhile upgrade. But I have been greatly disappointed by XI. I have removed and reinstalled it once and repaired it twice but the problems continue. It works much slower than X, it periodically crashes and I lose hours of forms design work, and its integration with Outlook feels very labored. Furthermore, I find the change in the way you can edit previously designed forms (especially content - text & images) to be much less intuitive. In X and earlier versions, it was simple. If you try to edit, it sends you to LiveCycle Designer but in that software you can only edit fields. So you have to save back to a simple pdf and lose the fields then edit the content and then you have to recreate all of the fields. Nonsense! If there is a better way, my IT tech and I haven't found it in manuals or on forums, so it isn't very intuitive at all. I tried to get rid of it and revert to X, but now X is pushing the LiveCycle Designer edit process so I appear to be stuck.
Primary Use :Creating PDF forms
Skill level:Intermediate
+48points
(48out of48found this helpful)
Review 386 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(478 Reviews)
"Paste in place" feature missing in XI version
Posted:12-March-2013
Features 
4 / 5
4 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
When you paste objects they are not positioned as they were in previous versions (like it is implemented in AI - paste in place - CTRL+SHIFT+V)
Please implement it.
Are you a student or educator?Student
Pros: Editing tools
Primary Use :Editing PDF files
Skill level:Intermediate
+13points
(14out of15found this helpful)
Review 387 for Acrobat XI Pro
Overall satisfaction 
5 / 5
5 / 5
(478 Reviews)
Satisfied Adobe Member
Posted:07-March-2013
Features 
5 / 5
5 / 5
Ease of Use 
5 / 5
5 / 5
Speed and Performance 
5 / 5
5 / 5
The Acrobat XI Pro exceeded my expectations. It is fast and very easy to use. It opens faster than the Acrobat Reader.
Well done!
Pros: Editing toolsDocument securityPDF PortfoliosCreating Actions with Action Wizard
Primary Use :Creating PDF files
Skill level:Intermediate
+1point
(9out of17found this helpful)
Review 388 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(478 Reviews)
Rating for Acrobat XI Pro
Posted:06-March-2013
Features 
1 / 5
1 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
2 / 5
2 / 5
Acrobat XI Pro is not as user friendly or intuitive as my previous version Acrobat 8 Pro. For example, with 8 Pro I was easily able to find tht the menu that enabled me to highlight text, copy it and paste the text to another document such as Word or an email
Pros: Editing toolsConverting PDFs back to original formats
Primary Use :Creating PDF files
Skill level:Intermediate
+22points
(22out of22found this helpful)
Review 389 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(478 Reviews)
everything great except install instructions
Posted:06-March-2013
Features 
4 / 5
4 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
Everything works well. It opens a little slower than 9, but that seems to be the way new sofware comes. I have Windows XP, and Adobe works great with my Corel WordPerfect and Microsoft word, and my ScanSnap (Fujitsu) scanner.
The only downside was the install. The directions on screen said it would delete/remove my old Adobe while it was loading the new Adobe. That was wrong. My install kept failing to complete. I finally got someone at Adobe, wait time not too bad, and I could understand them, who said to remove old Adobe before installing new. That worked, but was nerve racking. I didn't know if I would lose the old Adobe and not be able to install new version.. But it worked OK.
All the bells and whistles and appearance were the same, pretty much, so it was comfortable and easy to use after install.
Pros: Editing tools
Primary Use :Creating PDF files
Skill level:Beginner
+4points
(5out of6found this helpful)
Review 390 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(478 Reviews)
AUTOCAD & PRINT2CAD USER
Posted:06-March-2013
Features 
4 / 5
4 / 5
Ease of Use 
2 / 5
2 / 5
Speed and Performance 
3 / 5
3 / 5
WINXP PRO SP3-INTEL QUAD 2.66Ghz-3.25GB RAM-NVIDIA QUADRO FX400 256MB
I MISS NOT HAVING THE MEASURING TOOLBAR. SEEMS LIKE MORE PICKS & CLICKS TO GET THERE.
SEEM TO HAVE ISSUES WITH REGEN. PROGRAM MUST USE MORE VIDEO CARD RAM THAN MY PREVIOUS VERSION-6 DID. I HAVE TO CONSTANTLY MIN/MAX THE VIEW TO REGEN IMAGE. MORE PICKS & CLICKS, BUT I AM SURE MOST USERS HAVE MOVE ON FROM WINXP PRO.
Pros: Editing tools
Primary Use :Creating PDF files
Skill level:Intermediate
+4points
(4out of4found this helpful)
Review 391 for Acrobat XI Pro
Overall satisfaction 
5 / 5
5 / 5
(478 Reviews)
For What its Worth
Posted:28-February-2013
Features 
5 / 5
5 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
5 / 5
5 / 5
I'm not the best one to rate this program but for what its worth to me here goes. I am a nursing student and bought this program for help with the myriad of forms that we have to download and fill out. Turning them into a PDF has helped me tremendously and for the most part Adobe has worked very well. There have a few compatibility issues but even I was able to work through them. I wish I had more time to learn all that this program could do but that will have to wait. I am not even close to an IT savvy person so being able to purchase a program and have it do what I need with a minimum of trouble, which was mostly user caused, is a great testament to the programs ability. Ken
Response from AdobeDavid KastendickGlobal Customer Care01-March-2013
Hi Ken,

Thank you for the kind words! I encourage you to check out our videos on Adobe TV for tips and tricks to make your experience using Acrobat even better:
http://tv.adobe.com/show/learn-acro...
Are you a student or educator?Student
Pros: FormsCentral desktop appEditing tools
Primary Use :Creating PDF forms
Skill level:Beginner
+6points
(7out of8found this helpful)
Review 392 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(478 Reviews)
Editing Tools
Posted:28-February-2013
It has excellent tools for editing, but it lost some of them very useful from previous versions.
Response from AdobeDavid KastendickGlobal Customer Care01-March-2013
Hello Yael,

A few of the tools our users have grown to love have simply changed names. Please check this page out:
http://helpx.adobe.com/acrobat/usin... If you have specific questions about how to use a tool or accomplish a task using Acrobat, I think you'll find our forums to be a tremendous asset: http://forums.adobe.com/community/a...
Pros: Editing toolsSigning documents
Primary Use :Editing PDF files
Skill level:Beginner
+1point
(2out of3found this helpful)
Review 393 for Acrobat XI Pro
Overall satisfaction 
5 / 5
5 / 5
(478 Reviews)
New and easy
Posted:28-February-2013
I love the updated ability to edit text and images
Pros: Editing toolsConverting PDFs back to original formats
Primary Use :Creating PDF files
Skill level:Intermediate
0points
(1out of2found this helpful)
Review 394 for Acrobat XI Pro
Overall satisfaction 
5 / 5
5 / 5
(478 Reviews)
Everything and more
Posted:28-February-2013
Features 
5 / 5
5 / 5
Ease of Use 
5 / 5
5 / 5
Speed and Performance 
5 / 5
5 / 5
I really needed to get papers signed and sent across country asap and the monthly option to use your software saved me! I like that I can cancel it anytime as well. Thank you for not sucking me into a annual contract Adobe!
Are you a student or educator?Student
Pros: Editing toolsSigning documents
Primary Use :Editing PDF files
Skill level:Beginner
+1point
(2out of3found this helpful)
Review 395 for Acrobat XI Pro
Overall satisfaction 
2 / 5
2 / 5
(478 Reviews)
Sorry, but overall disappointed
Posted:27-February-2013
Features 
2 / 5
2 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
5 / 5
5 / 5
I very seldom do reviews, but my disappointment in the Adobe 11 Pro is huge. The changes made to the toolbars and the grouping of functions, etc. is not intuitive and creates a learning curve I simply don't have the time for. Makes me wonder who these kind of changes are made for - and in my opinion it's not for users like myself. As an attorney that handles the majority of special tasks needed for pdf creation/editing/etc I was very disappointed in this re-making of an operational look/feel to Adobe that I was accustomed to and that works very well. It took 15 minutes to figure out how to Optimize a simple document yesterday due to all the changes.. I realize everything changes, but this one by Adobe is enough to have convinced me to find another software. Hard to leave after 10 years, but I simply hate what has been done to 'user' aspects of Adobe in XI Pro.
Primary Use :Editing PDF files
Skill level:Advanced
+16points
(16out of16found this helpful)
Review 396 for Acrobat XI Pro
Overall satisfaction 
5 / 5
5 / 5
(478 Reviews)
Using Acrobat XI Pro
Posted:27-February-2013
Features 
5 / 5
5 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
I have gone remote with my company, and we are converting all of our work process to .pdf documents. I love being able to track everything that happens. I have not used a lot of the "pro" functions, yet.
I have noticed a few crashes when I have multiple documents open. I am hoping there is a fix coming for that.
Pros: Commenting and review toolsEditing tools
Primary Use :Reviewing and commenting on files
Skill level:Intermediate
0points
(1out of2found this helpful)
Review 397 for Acrobat XI Pro
Overall satisfaction 
2 / 5
2 / 5
(478 Reviews)
Not Worth Upgrading
Posted:27-February-2013
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
3 / 5
3 / 5
I upgraded to Acrobat Pro XI from Acrobat 9.5. I regret spending the money. The redesign of the U.I. and the hiding of all the tools that used to be so obvious and intuitive to find makes it painful to use this application. It has some new features I haven't tested yet, but for the usual daily tasks of creating, re-organizing and handling PDFs 9.5 was just fine and this version is a regression - redesign for the sake of redesign, not because it makes any good sense from a user perspective.
Making PDFs out of web pages is touch-and-go - sometimes it works well, sometimes it does not. This may be on account of differing web page encodings - I don't know.
The quality and completeness of the Help information could be improved.
Primary Use :Creating PDF files
Skill level:Intermediate
+9points
(9out of9found this helpful)
Review 398 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(478 Reviews)
Prints blank pages--NO SOLUTION!
Posted:25-February-2013
Features 
1 / 5
1 / 5
Ease of Use 
5 / 5
5 / 5
Speed and Performance 
1 / 5
1 / 5
The product works great, but hope you don't need to print anything. It prints blank pages! I found others that have this same problem on-line doing a google search and no one has found a solution. I've collaborated with many co-workers, and no one has been able to figure it out=prints blank pages. I've tried reconfiguring my printer, preferences, everything. I've tried opening in "preview" and "Adobe Reader" and neither works=blank pages printed. If you save to .jpg and then print, that works however, when you have a several hundred page document, you get several hundred .jpgs to print. I usually send large print jobs to Kinkos/FedEx on line and boy was I surprised when I went to pick it up and it was hundreds of blank pages!!!
Basically, the product is USELESS if you need to print. $500 down the drain.
Primary Use :Creating PDF files
Skill level:Advanced
+16points
(16out of16found this helpful)
Review 399 for Acrobat XI Pro
Overall satisfaction 
5 / 5
5 / 5
(478 Reviews)
Great Product
Posted:22-February-2013
Features 
5 / 5
5 / 5
Ease of Use 
5 / 5
5 / 5
Speed and Performance 
5 / 5
5 / 5
Great product!!!! I love it. Easy to use and create forms from existing documents.
Pros: Editing tools
Primary Use :Creating PDF forms
Skill level:Intermediate
+60points
(82out of104found this helpful)
Review 400 for Acrobat XI Pro
Overall satisfaction 
2 / 5
2 / 5
(478 Reviews)
owner
Posted:21-February-2013
Features 
3 / 5
3 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
4 / 5
4 / 5
I believe the new XI is an improvement but I have problems with simple things like type a person name or sentence. it does not seem as user friend as the abobe X. there is more but like erasing some txt is hard and I seem to worder all over looking for the right place to get it to happen. I have no favorite tools but more of the time I am editing
Are you a student or educator?Student
Pros: Editing tools
Primary Use :Editing PDF files
Skill level:Intermediate
+1point
(2out of3found this helpful)
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