Product Reviews

Adobe Acrobat XI Pro

Experience the full power of Acrobat Dynamic PDF
Average Customer Rating:
3.329 / 5
3.3
 / 
5
Open Ratings Snapshot
Ratings Breakdown (496 Reviews)
5 stars
(152)
4 stars
(108)
3 stars
(85)
2 stars
(53)
1 star
(98)
216(348(62%)Reviews)
Customer Reviews for Acrobat XI Pro
<<prev 1 ... 18 19 20 21 22 ... 25 next>>
Review 381 for Acrobat XI Pro
Overall satisfaction 
2 / 5
2 / 5
(496 Reviews)
Unsatisfied
Posted:04-December-2013
Features 
5 / 5
5 / 5
Ease of Installation 
4 / 5
4 / 5
Ease of Use 
3 / 5
3 / 5
Speed and Performance 
1 / 5
1 / 5
Adobe Acrobat XI for Mac OS X 10.9 is not optimized for the Mac Retina Display - the interface is very grainy. In addition, the entire program itself functions very sluggishly.
No, I would not recommend this to a friend.
Job Function:Student or Educator
Organization Size:1000+
Industry:Education
Upgrade:No
0points
Review 382 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(496 Reviews)
Needs Keyboard Shortcuts Badly
Posted:04-December-2013
Features 
4 / 5
4 / 5
Ease of Installation 
5 / 5
5 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
4 / 5
4 / 5
I cannot use Acrobat XI Pro with efficient keyboard shortcuts due to the new Tools pane which really is a pain! It's not a "streamlined, simplified user interface". For example, if I want to split a document using the keyboard & not the mouse, I must press Shift+F8, then the Left Arrow 3x, then Enter, then F6 2 times, then Tab, then Enter, then Tab 7x, then Enter!!! I dare anyone to come up with something more cumbersome! This just makes my job so much more difficult.
Please Adobe, surely you can find a way to come up with decent keyboard shortcuts for accessing the tools. If these were user customizable that would be even better.
Also, the SDK documentation is very user unfriendly. If you want to write code to do anything, it's almost impossible unless you can find someone else who has an example online. Trying to code from the SDK documentation itself is nearly impossible.
On the plus side, the OCR capabilities of Acrobat XI Pro are very good.
I would recommend this to a friend
Job Function:Business Professional
Organization Size:1000+
Industry:Non Profit
Upgrade:Yes
0points
Review 383 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(496 Reviews)
Illegible After Upgrade
Posted:04-December-2013
After upgrade, electronic employee reports displayed in ADP are now illegible. Awful!
No, I would not recommend this to a friend.
Job Function:Business Professional
Upgrade:Yes
0points
Review 384 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(496 Reviews)
Mark up tools hard to use
Posted:03-December-2013
Features 
1 / 5
1 / 5
Ease of Installation 
5 / 5
5 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
1 / 5
1 / 5
Negative Stars. Sent two "Live chats" to Adobe asking specific questions about the use of Text Boxes and had they fixed the problem from Adobe Acrobat 8. Both responders assured me the text could be manipulated. WRONG
No, I would not recommend this to a friend.
Response from AdobeRebecca S.The Acrobat Marketing Team06-December-2013
Hi there,

I'm sorry to hear that you're having trouble using Acrobat XI. I'm not sure what problem you're referring to with Acrobat 8, but I'd be happy to help you figure out how to use Acrobat XI.

If you're trying to add or edit text in a PDF file, you'll want to use the Tools pane; there you'll find the "Edit text and images" tool, which will let you make changes to a PDF file's content, and the "Add text" tool, which will let you add a new text box. If you're unable to edit content, it may be that the document's original author added security that prevented that document from being edited or appended.

If you're just trying to review a document by adding comments, you can do that with the various tools in the "Comment" pane; you can add text comments or sticky notes, or just mark up the text with strike-through, highlight, underline, etc.

If you need any help getting to know Acrobat XI, I recommend looking at the tutorials on the Acrobat User Community at acrobatusers.com - they're very helpful, and our community experts are very active in the forums. If you have specific questions, you can post them there and expect an answer shortly.

Please let me know if there's anything else we can do to help!

Best regards,
Rebecca
Job Function:Business Professional
Organization Size:1-9
Industry:Commercial Business
Upgrade:Yes
-1point
(0out of1found this helpful)
Review 385 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(496 Reviews)
check first
Posted:03-December-2013
Check first - don't assume it will work just because it came into your e-mail box and you are constantly getting a notice to upgrade.
It does not work with windows Vista - what a waste of time not to mention the money.
No, I would not recommend this to a friend.
Job Function:Business Professional
Organization Size:1-9
Industry:Commercial Business
0points
Review 386 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(496 Reviews)
NOT EVERYTHING YOU NEED.
Posted:24-November-2013
Features 
3 / 5
3 / 5
Ease of Installation 
5 / 5
5 / 5
Ease of Use 
3 / 5
3 / 5
Speed and Performance 
5 / 5
5 / 5
I bought Acrobat XI Pro (over regular) because I figured the extra $$ would help me to do EVERYTHING I needed.
One of my first tasks was to edit a form that I use that was poorly designed. I opened form, then went to insert some field calculations and got told that to do that I needed to use LiveCycle. (Live Cycle isn't included in this package). The software then suggested that I try ES4.
Long story short, I can't do one tenth of what I wanted to do with Acrobat XI Pro. I payed a LOT of money for this software, and it feels like a pointless purchase right now.
Be sure, before you buy this, that the features you are looking for are included.
No, I would not recommend this to a friend.
Response from AdobeRebecca S. The Acrobat Marketing Team26-November-2013
Hi there,

I'm very sorry to hear that you were surprised by the capabilities of Acrobat XI Pro; we made every effort to communicate with customers about the removal of LiveCycle from this version of the product, but I apologize that it wasn't made entirely clear to you what Acrobat XI's included form-related features are. We usually recommend taking advantage of the 30-day free trial to be certain of Acrobat's features before purchasing, as that's the best way to be sure the software will do what you expect.

All that being said, you should know that if you upgraded from a previous version of Acrobat Pro, you're entitled to a free license of LiveCycle Designer with that upgrade. You seem to have indicated that you did upgrade (when you ticked "yes" for Upgrade in your review); if that's the case, you might want to look into downloading LiveCycle Designer. You can find more details about eligibility and instructions for download here:
http://helpx.adobe.com/x-productkb/...

I hope this helps! Please let us know if there's anything more we can do for you.

Best regards,
Rebecca
Job Function:Student or Educator
Organization Size:1000+
Industry:Education
Upgrade:Yes
0points
Review 387 for Acrobat XI Pro
Overall satisfaction 
5 / 5
5 / 5
(496 Reviews)
Acrobat XI Pro
Posted:16-October-2013
Features 
5 / 5
5 / 5
Ease of Use 
5 / 5
5 / 5
Speed and Performance 
5 / 5
5 / 5
I really enjoy using the software Acrobat XI Pro. I like being able to quickly generate a PDF with one click. Time is cut for scanning the documents, going to the server file to download the PDF files, attaching and submitting the documents. I can easily make a PDF of whatever is on my screen and quickly file it away. I like being able to convert my word files to PDFs, as well as, merge files together. I send a large amount of PDF files to my coworkers as attachments for upload to various organizations. When I convert my documents from a PDF to a word file, all the characters are translated without any weird characters appearing. As a student, I also use Acrobat XI Pro to submit my homework to my instructor, I don’t have to use paper, a printer, ink nor a fax machine. Acrobat Xl Pro is awesome!
Are you a student or educator?Student
Pros: Commenting and review toolsEditing toolsConverting PDFs back to original formatsPDF Portfolios
Primary Use :Creating PDF files
Skill level:Intermediate
+4points
(4out of4found this helpful)
Review 388 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(496 Reviews)
PRO
Posted:09-October-2013
Features 
4 / 5
4 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
I am very happy with the simplicity of converting PDFs and editing PDF files.
Pros: Converting PDFs back to original formatsSigning documentsEditing toolsDocument security
Primary Use :Editing PDF files
Skill level:Advanced
0points
Review 389 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(496 Reviews)
Crashes constantly
Posted:09-October-2013
Clearly Adobe is spoofing the reviews here. This thing is a hot mess, constantly crashing every time it's opened. Everyone I know has trouble with it and a simple Google search proves that this thing is in serious need of debugging.
Response from AdobeRebecca S.The Acrobat Marketing Team10-October-2013
Hello Ryan,

I'm sorry to hear that your software is misbehaving! I'd be happy to help you get to the bottom of this; many people use Acrobat every day without experiencing the crashes you're reporting, so let's try to get you up and running, too. Please feel free to reach out and contact me directly; you can reach me at rebecca [at] adobe [dot] com.

(Also, for what it's worth: I can assure you that we do not, in fact, "spoof" the reviews here - we take the good, the bad, and the ugly!)
+1point
(1out of1found this helpful)
Review 390 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(496 Reviews)
Problems, Problems, Problems
Posted:08-October-2013
Features 
3 / 5
3 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
2 / 5
2 / 5
Color accuracy since Adobe Acrobat 9 has been a HUGE problem and XI didn't fix it.
Reds look muddy, everything else looks dirty and none of the fixes work.
To Email a PDF you used to be able to click a hot button and an email box with the PDF included was created plus the name of the file was loaded as the subject line.
Not so anymore, now it's... click a tab, wait, click a radio button, click a button, just to get a PDF into an email.
PDF converting from WORD is sketchy and frequently kills my programs.
These are HUGE steps backwards in everyday sharing functionality that PDF's used to be very convenient for.
I do enjoy some of the new tools enabling editing content and placement of content boxes.
Pros are not worth the cons. I'm going back to a previous version.
Pros: Converting PDFs back to original formatsEditing tools
Primary Use :Creating PDF files
Skill level:Intermediate
0points
Review 391 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(496 Reviews)
Converting PDF files to Word
Posted:02-October-2013
Features 
2 / 5
2 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
I found this feature nearly useless. Quotation marks were converted to weird characters I've never seen before. If this was fixed feature would probably be great.
Response from AdobeRebecca S.The Acrobat Marketing Team04-October-2013
Hi James,

Yikes! I'm sorry to hear the conversion turned out badly. Sometimes this can be due to a setting, other times it's the scan quality of a file, and other times it's just the weather. I'd be happy to help you troubleshoot if you'd like to try again; feel free to get in touch with me directly at rebecca (at) adobe (dot) com. Hope we can help, and thanks for your review!
Pros: Editing tools
Skill level:Intermediate
0points
Review 392 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(496 Reviews)
Disappointed
Posted:28-August-2013
Features 
1 / 5
1 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
1 / 5
1 / 5
Have been satisfied previously when using Adobe Acrobat on PC but switched to a Mac Pro and found out that I am unable to scan documents. Tried multiple scanners but no luck. Have switched to another .pdf software and having good luck. Adobe blames Mac and/or Hp or Epson. They blame Adobe. Not sure who is to blame but when another .pdf software works and Adobe doesn't the culprit is pretty evident.
Also if I use Adobe to just edit a file the speed is terribly slow.
Pros: Editing tools
Primary Use :Creating PDF files
Skill level:Intermediate
+2points
(2out of2found this helpful)
Review 393 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(496 Reviews)
good program
Posted:11-July-2013
I have had many versions of Acrobat, for the most part each one has gotten better. This one is the best. Once you get used to the layout and where things are that is. Still learning what it can do for me.
Pros: Commenting and review toolsEditing toolsConverting PDFs back to original formatsSigning documents
Primary Use :Creating PDF files
Skill level:Intermediate
+1point
(2out of3found this helpful)
Review 394 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(496 Reviews)
Good not Great
Posted:10-July-2013
Features 
3 / 5
3 / 5
Ease of Use 
3 / 5
3 / 5
Speed and Performance 
3 / 5
3 / 5
Overall it's a good product, best way to combine different files into a single PDF.
These features are still lacking.
Cannot save PDFs to Multipage TIFF files (Only single-page TIFF files). Had to resort to a third party application to split PDFs to multipage TIFF files.
Cannot save E-mail attachments in-line with E-mail when converting e-mail to PDF.
Primary Use :Creating PDF files
Skill level:Advanced
+10points
(11out of12found this helpful)
Review 395 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(496 Reviews)
Acrobat Pro XI
Posted:10-July-2013
Features 
1 / 5
1 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
I love XI, it seems to work faster, but since it's not bundled with LiveCycle, the value has dropped but the price has not. I will not be upgrading anymore or buying the next new version. Forms Central is a pay as you go and does not do the same job as well.
Are you a student or educator?StudentEducator
Pros: Converting PDFs back to original formatsCreating Actions with Action WizardSigning documentsDocument security
Primary Use :Creating PDF files
Skill level:Intermediate
+8points
(9out of10found this helpful)
Review 396 for Acrobat XI Pro
Overall satisfaction 
3 / 5
3 / 5
(496 Reviews)
Good, but...
Posted:01-July-2013
Features 
3 / 5
3 / 5
Ease of Use 
3 / 5
3 / 5
Speed and Performance 
2 / 5
2 / 5
It crashes every few months and I need to reload the software. Kind of difficult to get use to rearranging of tabs and how you go about doing things with this program.
Response from AdobeStacy SisonSupport23-August-2013
Hi there - are you receiving a specific error message prior to it crashing? Also there are some excellent tutorials on acrobat.com. Looking forward to hearing back from you!
Pros: Editing tools
Primary Use :Reviewing and commenting on files
Skill level:Intermediate
+3points
(3out of3found this helpful)
Review 397 for Acrobat XI Pro
Overall satisfaction 
5 / 5
5 / 5
(496 Reviews)
Chronic archivists must have
Posted:12-June-2013
This long term Adobe Acrobat Pro user and chronic archivist uses Acrobat to permanently record all emails and their attachments from four different email accounts, useful web pages, and all the important professional, tax, financial, billing records to name a few.
I've never been disappointed. Creating multimedia training pdfs prepared with Adobe Acrobat Pro has enabled coworkers to function independently and to be prepared to carry on knowledgeably in the event of changes of staffing through retirement, transfer, or loss. Just yesterday, had to refer back to an obscure pdf from 2006 to document noncompliance with a required procedure. It prevented the unnecessary expenditure of manhours investigating an incident which would have further impacted our customers, the NYCT Subway ridership, by delaying train service while troubleshooting. Time and again, Acrobat has been the tool to manage the paperwork shuffle, finding it unnecessary to "lose" documents on scads of clipboards with half a ream of paper on each, or on corridors of bulletin boards. Acrobat - the document where you want it, when you want it.
Pros: Converting PDFs back to original formatsPDF PortfoliosEditing tools
Primary Use :Creating PDF files
Skill level:Intermediate
+13points
(15out of17found this helpful)
Review 398 for Acrobat XI Pro
Overall satisfaction 
4 / 5
4 / 5
(496 Reviews)
Very useful
Posted:05-June-2013
Features 
4 / 5
4 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
4 / 5
4 / 5
Editing and comment tools a little clunky and time consuming but perhaps I haven't learned tricks yet - in any case overall very useful & easy to use - use it constantly along with Fujitsu scansnap scanner.
Pros: Commenting and review toolsConverting PDFs back to original formatsDocument securitySigning documents
Primary Use :Creating PDF files
Skill level:Intermediate
+2points
(3out of4found this helpful)
Review 399 for Acrobat XI Pro
Overall satisfaction 
1 / 5
1 / 5
(496 Reviews)
Converting pdf to Excel doesn’t work
Posted:04-June-2013
Features 
1 / 5
1 / 5
Ease of Use 
4 / 5
4 / 5
Speed and Performance 
1 / 5
1 / 5
Just wasted $200 for the upgrade. My main reason to upgrade was to be able to convert pdf (scan) to Excel and it did not work. Data from different columns were all over the spreadsheet – completely unusable.
Primary Use :Getting content out of PDFs
Skill level:Intermediate
+17points
(19out of21found this helpful)
Review 400 for Acrobat XI Pro
Overall satisfaction 
2 / 5
2 / 5
(496 Reviews)
Not for keyboard users
Posted:04-June-2013
Features 
4 / 5
4 / 5
Ease of Use 
1 / 5
1 / 5
Speed and Performance 
4 / 5
4 / 5
I started with Acrobat Professional 9. I am personally not happy with the new user interface in XI. It penalizes those who want to use the keyboard, and it starts the moment you open the program. I have Windows 8 Pro configured to show underlines for access keys (Alt+F, for example). Acrobat Pro XI prevents that discoverability feature from being shown. You can still press Alt+F to open the File menu, but you have to know the key to press.
Once you use the program, you can see why Acrobat XI downplays the menus: They've been depopulated. There's nothing much to speak of left in them. Instead of quickly and accurately pressing the same key sequence to process a document, you have to go to your pointing device and aim and click. If the tool you want isn't visible, you have to click on the tool set, then expand the section you want, and then click on the tool you want. So to embed an index in your document, you can't type your way through the menus to do so; instead, you have to aim at and click on the Tools icon, then expand the Document Processing group, then click on Manage Embedded Index.
They haven't neutered the dialog boxes, at least; there, you can still press Space to embed the index and Alt+O when it's done to close the dialog. Let's hope they don't entirely ignore Microsoft's user-interface guidelines and futz with the way dialogs work as well.
All well-written Windows programs allow users to use a keyboard to do everything, if that's their choice, even navigate and click on elements in a Web page or play Solitaire. (I've done it, but for those programs, at least, I don't really recommend it, any more than I'd recommend using an on-screen keyboard to point and click to type out a letter or manuscript.) Acrobat XI Professional requires you to use a pointing device, even in those situations where using a keyboard is demonstrably more efficient and accurate.
Lots of ways to customize the program -- again, as long as you're willing to use the mouse. Word and WordPerfect allow you to change your menus, but Acrobat has pruned them into uselessness and offers no discoverable way to modify them.
I'm planning on installing Acrobat Professional 9 in a virtual machine and using that from now on. And I will read reviews of the next version much more carefully next time.
If you eschew the keyboard and use your mouse for everything, you'll be happy with Acrobat Professional XI. If you tend to push your mouse pointer out of the way and memorize steps through menus to get things done, see whether you can get a copy of 9 somewhere. Or use a competing program to create and manipulate your PDFs and just use Acrobat to unlock commenting and form-filling features (that is, to enable usage rights) in Reader. (In Acrobat 9 Pro, it's Alt+A, N; in Acrobat XI Pro, that's Alt+F, H, D, M -- but at least it's one thing that's still available through the menus.)
Primary Use :Creating PDF files
Skill level:Intermediate
+10points
(11out of12found this helpful)
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